Delivery & Returns

Delivery

All standard orders will be shipped within 2 to 5 working days and a tracking number will be emailed to you immediately on despatch. Let us know if you need delivery any quicker and we will try our best to accomodate you.

Please note that during sale or holiday periods orders may take longer than usual, but we will endeavour to keep this to a minimum.

All purchases within the UK are shipped via Royal Mail. 

Standard delivery will take between 2-5 working days.

For next day delivery, orders must be placed by noon.

All international orders will be sent via Royal Mail via international signed and tracked (if available) or signed for. This ensures that your item will get to you as quickly as possible as well as the added benefit of a tracking number and insurance, in the unlikely event a consignment goes astray. 

International customers are responsible for duties, taxes, and other fees incurred on international packages.

Returns

Any unworn returns will be accepted within 14 days from receipt of goods. You will be be refunded for your purchase minus the shipping costs. Please be aware that all return postage is at the buyer's expense. Returns must be in their original packaging and wrapped securely with bubble wrap or in a padded envelope. We recommend sending returns via tracked method as we are not responsible for returned items until they are safely in our hands. 

In the very unlikely event that your item is in any way faulty, please contact us on info@jenniferloiselle.com